Welcome to the Privacy Policy

Welcome to our privacy policy. This policy establishes how we handle your personal information if you are a Commerceaja user or visitor to our Site.
If we say ‘policy’ we talk about this privacy policy. If we say ‘user requirements’ we talk about the rules for using each Site. Rules vary by product and each product makes it available separately and requests separate approval for this policy.

The type of personal information we collect

We collect certain personal information about visitors and users of our Site.
The most common types of information we collect include things like: username, member name, email address, IP address, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transaction details, tax information, questions support, forum comments (if any), content that you point to us to make available on our Site (such as item descriptions), your actions on our Site (including any choices or inputs into items) and web and email analytics data.

How we collect personal information

We collect personal information directly when you provide it to us, automatically when you navigate through the Site, or through other people when you use services related to the Site.
We collect your personal information when you give it to us when you complete a membership registration and buy or provide goods or services on our Site, subscribe to newsletters, register emails, send feedback, enter contests, fill out surveys, or send us a communication.

Personal information that we collect about you from other people

Although we generally collect personal information directly from you, sometimes, we also collect certain categories of personal information about you from other sources. Especially:
financial details and / or transactions from payment providers located in Indonesia. This information varies and is controlled by the service provider or as permitted by you through your privacy settings at the service provider; and
other third party sources / and or partners from which we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud alerts from service providers such as identity verification services. We also receive information about you and your activities inside and outside the platform through partnerships, or about your experiences and interactions from our partner ad networks. We also receive information about you as a rights holder from our third-party authors. For example, information in the form of model releases when your image is used in items available on our Site.

How we use personal information

We will use your personal information:
To fulfill a contract, or take steps related to a contract: specifically, in facilitating and processing transactions that occur on the Site, such as where you buy items from our market.
Where this is necessary for purposes that are of our interest, or a third party, that is legal. These interests include:
operate the Site;
provide you with the services described on the Site;
verify your identity when you enter one of our Sites;
respond to support tickets, and help facilitate any dispute resolution;
update you with operational news and information about our Site and services, e.g. to notify you of changes to our Site, website interruptions or security updates;
conduct technical analysis to determine how to improve the Site and the services we provide;
monitor activity on the Site, e.g. to identify potential fraudulent activities and to ensure compliance with user conditions that apply to the Site;
manage our relationship with you, e.g. by responding to your comments or questions sent to us on the Site or asking for your response or whether you want to participate in the survey;
managing our legal and operational matters (including, managing risks related to content and fraud issues);
training staff on how to best serve our user community;
improve our products and services;
provide administrative functions and activities and general performance; and
process you to
Where you gave us approval:
provide you with marketing information about products and services that we think interests you; and
tailor our services and websites, such as advertisements that appear on the Site – which involve the use of cookies or similar technology – to provide a more personalized experience.
For the purposes required by law.
For the purpose of responding to requests by the government, court or law enforcement authority conducting an investigation.

When we reveal your personal information

We will disclose personal information to the following recipients:
companies that are in groups located in Indonesia;
if applicable, the author of any goods or services provided to you, so that they can facilitate the support and validation of licenses, which may be located in any country where our products are located; marketing and analytic services located in Indonesia; fraud prevention and security services located in Indonesia; subscription management services located in Indonesia; payment processing services located in Indonesia; identification verification services located in Indonesia; and operational tooling services located in Indonesia. Noting that our subcontractors and service providers can also transfer and access this information from other countries where they operate.
our professional advisors (lawyers, accountants, financial advisors, etc.) Indonesia;
government regulators and authorities with respect to our compliance procedures and obligations;
a buyer or prospective buyer of all or part of our assets or our business, and their professional advisors, regarding purchases;
third parties to respond to requests relating to criminal investigations or suspected or suspected illegal activities;
third parties, to uphold or defend our rights, or to overcome financial or reputation risks;
rights holders in connection with alleged intellectual property violations or other violations; and
other recipients where we are permitted or required by law, or requests by the government, court, or law enforcement authorities, to do so.

Where we transfer and / or store your personal information

We are based in Indonesia so your data will be processed in Indonesia. Some of the recipients we have explained in section 10 above, and to whom we disclose your personal information, based in places such as Australia, Canada, Ireland, Mexico, the Philippines, Poland, Romania, the United Kingdom, and the US. We do this based on your agreement to this policy. To protect your information, we take utmost care to work with subcontractors and service providers who we believe maintain acceptable data security compliance standards….

How do we protect the security of your personal information

We store personal information on secure servers that are managed by us and our service providers in Indonesia. The personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and appropriate data encryption.

How you can access your personal information

You can access some personal information that we collect about you by logging into your account. You also have the right to make requests to access other personal information that we hold about you and to request corrections for errors in that data. You can also close the account that you have with us for our Site at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

Marketing choices regarding your personal information

Where we have your agreement to do so (for example if you have subscribed to one of our email lists or have indicated that you are interested in receiving offers or information from us), we send email marketing communications about products and services that we feel may be of interest to you You. You can ‘opt out’ of the communication if you choose not to receive it in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as explained below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies, some parts of our Site may not function properly in your case.

Cookies and web analytics

For more information on how we use cookies, web beacons and similar technologies see our cookie policy here.
When you visit our Site, certain information is recorded which is generally anonymous and does not reveal your identity. If you are logged into your account, some of this information can be associated with your account. We talk about the following types of details:
your IP address or proxy server IP address ’;
the domain name you requested;
The name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
the date and time of your visit to the website;
the duration of your session;
pages that you have accessed;
how many times you access our site in any month;
The URL of the file you are viewing and information related to it;
web sites that refer you to our Site;
operating system used by your computer; and
your web browser’s technical capabilities.

Information about children

Our site is not suitable for children under the age of 16, so if you are under 16, we ask you not to use our Site or provide us with your personal information (if you are a young technologist, please address the closest adult You are responsible for using the Site for you!). If you are 16 to 18 years old, you can explore the Site but you will need the supervision of a parent or guardian to become a registered user.

When we need to update this policy

We need to change this policy from time to time to ensure that this policy remains up to date with the latest legal requirements and any changes to our privacy management practices.
When we change policies, we will notify you of the changes, if necessary. A copy of the latest version of this policy will always be available on this page.

How you can contact us

If you have questions about our privacy policy or how we manage your personal information, please contact [email protected]
We are very glad you made it to the end of the privacy policy, because knowing these things is the best way to understand how your personal information is used and how to best manage it!

How you can access your personal information

You also have the right to ask us to send your personal information (e.g. To transfer in a structured, commonly used and machine-readable format to you), to delete it, or limit its processing. You also have the right to refuse processing based on our legitimate interests, such as creating a profile that we do for direct marketing purposes, and, where we have requested your permission to process your data, to withdraw this agreement because more is fully explained below this.
If we need your personal information to comply with legal or contractual obligations, the provision of that data is mandatory: if the data is not provided, we will not be able to manage our contractual relationship with you, or to fulfill the obligations imposed on us. In all other cases, providing requested personal information is optional.